Support

Tutelar Technologies offers various methods of supporting our registered customers. We have staff available 24 hours a day, 7 days a week, to provide immediate coverage. We also have more leisurely learning opportunities.

24 x 7 Support Options

On Site	Our technical support staff are available to assist in your facility at any time.
Direct Connect	Using a secure connection across the Internet or via a dial-up modem, we can view your system and speak to you about what is happening. If desired, we can take control of your system and perform tasks for you.
Telephone Support	We offer continual telephone support.

Non-urgent Options

Web Site	Access our web site at any time and review our Frequently Asked Questions, or participate in a particular newsgroup.
E-Mail	All e-mails will be quickly answered by the appropriate member of our team.
Training	We have standard training sessions, or can customize training for your needs, to be delivered at our offices or at your facility.

Whatever your preferred support options, we ensure that your staff receive support and encouragement to achieve the benefits of Tutelar Technologies. A shared Continuous Improvement process ensures your manufacturing organization continues to surpass the competition.

Last Updated: 19 May 2004 3:40:42am